Custom or personalized products are generally not eligible for return unless they arrive damaged or defective. Please contact us to discuss specific orders.

Yes, exchanges are accepted within 30 days of receipt. Contact us with your order details, and we will guide you through the return process and send the replacement once the original item is received and inspected.

Yes, we offer international shipping. Please note that customs duties, taxes, and import fees are the responsibility of the customer and are non-refundable. Shipping costs for returns are also borne by the customer unless the product is defective or damaged.

You can browse our website and add your selected products to the cart. To complete your purchase, proceed to checkout and provide your shipping and payment details. For assistance, you can also contact our support team at support@floresmarketing.site or call +1 (385) 343 2660.

To return a product, contact our customer support at support@floresmarketing.site or call +1 (385) 343 2660. We will provide you with an RMA number and shipping instructions. Please ensure the product is securely packed and shipped via a tracked method.

Refunds are processed within 7 business days after we receive and inspect the returned product. It may take an additional 5-10 business days for the refund to appear in your bank or payment account.

If you are not satisfied, you can initiate a return within 30 days of receiving your order, provided the product is unused and in its original packaging. Damaged or defective items can be reported within 48 hours for a replacement or refund.

Please notify us within 48 hours of receipt with detailed photos of the damage or defect. We will arrange for a replacement, repair, or refund at no extra cost to you.

We offer a wide range of high-quality decorative wall products, including Dovelina wall panels, Afoxsos wallpaper, SILK PLASTER wallcoverings, and various other wall solutions designed to enhance your interior spaces.