Welcome to the Privacy Policy page of Flores Marketing. Your privacy is of utmost importance to us. We are dedicated to protecting the personal information you share with us when purchasing our high-quality decorative wall products, including Dovelina wall panels, Afoxsos wallpaper, SILK PLASTER wallcoverings, and other related wall solutions. This comprehensive policy outlines how we collect, use, disclose, and safeguard your information, ensuring transparency and trust in our services.

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1. Introduction

At Flores Marketing, we recognize that our customers value their privacy and expect responsible handling of their personal data. This Privacy Policy explains our practices regarding the collection, use, and protection of information obtained through our website, mobile platforms, and during interactions with our customer service team. By using our services, you consent to the practices described herein.

This policy applies to all visitors, customers, and users of our products and services, including inquiries about our decorative wall panels, wallpapers, and wallcoverings.

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2. Information We Collect

We collect various types of information to provide and improve our services, including:

a. Personal Identifiable Information (PII):

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment details (processed securely through third-party payment gateways)
• Company name (if applicable)

b. Non-Personal Information:

• Browser type and version
• IP address
• Device type and operating system
• Website activity data (pages visited, time spent, clickstream data)
• Cookies and tracking technologies

c. Customer Communications:

• Messages sent via contact forms or email
• Customer service interactions and feedback

d. Purchase and Order Data:

• Details of products purchased, including quantities and preferences
• Order history

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3. How We Use Your Information

We use the collected information for purposes including but not limited to:

• Processing Orders: To fulfill your purchases of Dovelina wall panels, Afoxsos wallpaper, SILK PLASTER wallcoverings, and other products.
• Customer Support: To respond to inquiries, provide assistance, and address your concerns.
• Personalized Experience: To tailor product recommendations and improve your shopping experience.
• Marketing Communications: To send updates, promotions, newsletters, and special offers (only if you opt-in).
• Website Improvement: To analyze usage patterns and enhance our website’s functionality.
• Security and Fraud Prevention: To detect and prevent unauthorized activities and ensure the safety of our platform.
• Legal Compliance: To comply with applicable laws and enforce our terms of service.

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4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with:

• Service Providers: Trusted third-party vendors who assist with payment processing, shipping, hosting, and technical support.
• Legal Authorities: When required by law or to protect our legal rights.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.
• Third-Party Marketing Partners: For marketing purposes only if you have given explicit consent.

All third parties are bound by confidentiality agreements and are only permitted to use your data for specific purposes related to our services.

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5. Data Security Measures

We implement a variety of security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure socket layer (SSL) encryption for online transactions
• Regular security audits
• Access controls and authentication protocols
• Data encryption and anonymization where applicable

Despite these efforts, no method of transmission over the internet or electronic storage is completely secure. We encourage you to take precautions to protect your login credentials and personal data.

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6. Your Rights and Choices

You have several rights regarding your personal information, including:

• Access to the data we hold about you
• Correction or updating of inaccurate or incomplete data
• Deletion of your data, subject to legal obligations
• Objecting to or restricting certain processing activities
• Withdraw consent for marketing communications

To exercise these rights, or if you have questions about your data, please contact us using the information provided below.

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7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze site traffic, and personalize content. Cookies are small data files stored on your device. You can manage your cookie preferences through your browser settings.

Types of cookies used include:

• Essential cookies for website functionality
• Analytical cookies for usage statistics
• Marketing cookies for targeted advertising

By continuing to browse our site, you agree to our use of cookies.

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8. Data Retention Policy

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When data is no longer needed, it is securely deleted or anonymized.

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9. Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it promptly.

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10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When changes are made, the updated date will be posted on this page. We encourage you to review this policy periodically to stay informed about our data practices.

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11. Contact Us

If you have questions, concerns, or requests regarding your privacy or our data practices, please contact us:

Email: support@floresmarketing.site
Phone: +1 (385) 343 2660
Address: 1255 N MAIN ST, BOUNTIFUL, UT 84010, United States

Our dedicated team is committed to addressing your privacy-related inquiries promptly and transparently.

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12. Final Note

At Flores Marketing, we prioritize your privacy and trust. We are committed to handling your personal information responsibly, securely, and in compliance with applicable data protection laws. Your confidence in us is vital as we help you enhance your interior spaces with our premium decorative wall products.